HR Surgery HR support services for UK businesses Managing team dynamics and workplace compliance can place a heavy administrative burden on expanding businesses. Partnering with a dedicated HR company in Surrey and London allows you to focus on your core commercial objectives while experienced specialists safeguard your organisation. At The HR Surgery, we deliver proactive people management support to help you cultivate a resilient, high-performing workforce. HR Company 5 Star Rated  ★★★★★ HR that’s practical, personal, and built around your business. Get A Free Consultation

Welcome to HR Surgery

Your HR Consultancy That Understands the Guildford Business Landscape

Our clients run businesses in many different sectors, and over the years we have seen most of the people problems a growing employer can face. These range from questions on UK employment law to the day-to-day pressure of keeping a team productive. If you are looking for reliable HR near Guildford, you want advisers who understand both. Our consultants work from West Byfleet, a short drive from Guildford, so local employers get practical, hands-on support when they need it.

We support a wide range of organisations, including:

  • Start-ups building their first team and putting contracts in place.
  • SMEs that need help with compliance or with settling a dispute between colleagues.
  • Established businesses looking to update how they manage and develop their people.
  • Growing companies preparing for an audit, a sale or a restructure.

As a boutique consultancy, we do not hand out generic templates. We work closely with your leadership team, learning how the business runs before we give any advice. That way, every recommendation fits your culture, your commercial goals and the level of risk you are prepared to accept.

Don't just take our word for it

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Matthew Kalupka profile picture
Matthew Kalupka
27/08/2026
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Let’s face it, who likes dealing with Human Resources. I don’t, but at times one needs help. HR Surgery have a team of Consultants all of whom are fantastic. Their advice is timely, clear and to the point. Thankfully they have a good sense of humour as well. They prepare the documents, explain what order to do things, what to say, and what not to say 🫣. Sadly I’ll probably have to call on their services again but I know they’ll be there to get a fair outcome for all and everyone is happy. They offer flexible payment solutions and just make things easy. 💥. Big thanks Matt
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Juan Domínguez profile picture
Juan Domínguez
01/06/2026
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Ryan McCarthy profile picture
Ryan McCarthy
11/02/2026
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I have worked with Liz’s team at the HR surgery for a number of years, utilising a range of services for our small business (approx 10 employees). We have used their recruitment service to support candidate screening and interviewing to successfully fill two roles. We have used their specialist led HR consultancy services to support with policy and process development, as well as for advice on employee relations matters. I have found the team to always be commercially aware and responsive. They have got to know our business well to allow them to provide tailored advice and guidance. Where we have needed more specific support the HR surgery have been excellent in connecting us with subject specialists. I would highly recommend HR surgery to other SME owners.
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Shuang Man profile picture
Shuang Man
15/01/2026
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We started using HR Surgery from a year ago, they provide brilliant outsourced HR support for small businesses like ours, they are extremely responsive to queries, very approachable and professional at same time. We are happy with their services.
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Jan Treacher profile picture
Jan Treacher
06/01/2026
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A great refresher management training course. The content was useful and relevant, and it was delivered in a relaxed, engaging, and entertaining way, which made it really enjoyable. I came away with practical reminders and insights, and I’m looking forward to completing the rest of the course series.
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Sarah Hibell profile picture
Sarah Hibell
17/12/2025
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I receive a very helpful service from the HR Surgery. They are always knowledgeable, responsive, and provid me with clear, practical guidance.. Their support makes my HR role much easier to manage. I would highly recommend them.
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Sofia Bune Strandh profile picture
Sofia Bune Strandh
07/10/2025
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We have worked with Liz and her team for many years and can really recommend them. They are thorough, commercial and very easy to work with!
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Joanne Goldsmith profile picture
Joanne Goldsmith
06/10/2025
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On behalf of The Concierge Department at One Traveller - we found the Soft Sales Training to be incredibly useful and informative. The training was completely tailored to our business needs, therefore we could identify with the pointers and training much more effectively. The team are utilising the pointers with their daily calls and they feel more confident in leading the conversations. We cant wait for the next one! Many thanks Jo
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Jeremy profile picture
Jeremy
03/10/2025
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i have now used HR Surgery twice on both occasions they have been supportive, professional ,knowledgeable and have helped us resolve complex HR issues . On this occasion Helen Wheatley went above and beyond what I could haven hoped for and was always available for questions or guidance
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Carl Ward profile picture
Carl Ward
16/09/2025
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Have used the HR surgery for many years and find them ideal for a medium sized business that would find it difficult to justify an internal cost centre with their sort of expertise. Great advice on the occasions we have needed their services and not afraid to keep my emotions in check with good firm and constructive advice. Also keep us bang up to date with the latest employment law details.

Flexible Outsourced HR Support for SMEs near Guildford

Many of our clients use us as their outsourced HR department. They get senior-level advice without the cost of a permanent hire, and they only call on us when there is something to deal with. We can visit your premises, join a video call or talk things through by phone. Outsourced HR gives a small business the same expertise as a larger firm. For employers near Guildford, it means a qualified adviser is always close at hand.

To support your growth, our outsourced solutions include:

  • Employment contracts and onboarding for new starters.
  • Writing workplace policies and keeping them up to date.
  • Advice on disciplinaries, grievances and formal investigations.
  • Performance management and appraisal support.
  • Staff training and leadership coaching.

Who we support

Strategic People Management and Compliance Support

As well as project work, we give everyday advice by phone and email and help you plan how your workforce should develop. This works well for organisations that want an expert HR function without losing control of costs. Some clients use our HR support for one piece of work, while others prefer a fixed monthly retainer. Whichever suits you, businesses in and around Guildford can scale the service up or down as their needs change.

Guildford has a broad business base. There are professional services and finance firms in the town centre, healthcare and hospitality employers, and technology and research companies linked to the University of Surrey and the Surrey Research Park. Each sector has its own pressures. What our clients have in common is that they want advisers who take the time to understand their people, their culture and their plans.

HR Surgery – specialist HR consultancy for small and medium businesses UK

Bespoke Consultancy for Every Stage of Growth

We do not treat HR as a box-ticking exercise. We build long-term relationships with our clients, so the advice we give reflects how your business actually works. A small team of five needs different policies from a company of fifty, and we set things up to suit where you are now and where you are heading.

 

 

Your contracts, handbook and policies should protect the business, not sit unread in a shared drive. We keep your documents current and easy to use, so you stay compliant and your employees know what is expected of them.

HR Surgery – professional HR consultancy and outsourcing services UK

Why Choose The HR Surgery for HR Support for SMEs near Guildford?

We work with our clients as a partner, not as a helpline at the other end of the country. Good HR advice can stop a problem turning into an employment tribunal claim. Employers near Guildford choose us for several reasons:

  • Advice shaped around your business: we tailor our support to your goals rather than following a script.
  • Practical guidance based on UK employment law: our recommendations are clear, realistic and legally sound.
  • Clear communication: you always know what is happening and what the next step is.
  • Hands-on problem-solving: we help put solutions in place, not just recommend them.
  • Long-term relationships: we stay with you as the business grows and its needs change.

 

Our partners include experts in:

  • Employment law: specialist legal advice for very complex disputes or highly technical situations where extra expertise is needed.
  • Health & safety: advice and training to help you meet your legal obligations and keep your workplace safe.
  • GDPR specialists: expert help with data protection, including employee subject access requests.
  • Occupational health: professional assessment and guidance on employee health, wellbeing, fitness for work, and supporting staff with disabilities or long-term health conditions.
  • Mediation: impartial support to resolve workplace disputes quickly and constructively.
  • Payroll providers, bookkeepers, and accountants: accurate, timely, and compliant financial support.
  • Outsourced CFO and finance department services: strategic financial leadership, planning, and insight without the overhead of an in-house team.
  • Employee benefits: advice on cost-effective perks such as life assurance, private health cover, and employee assistance programmes.
  • HR software: we partner with Breathe, an all-in-one HR software platform designed for SMEs, helping you streamline processes, centralise data securely, and save valuable time. HR Surgery clients benefit from an extended 1-month free trial.
  • Business coaching: tailored support to help business leaders grow, adapt, and achieve their commercial goals.

Mission Statement

Our mission is simple:

We’re dedicated to helping our clients’ businesses thrive by ensuring their people processes, systems, and workplace culture are designed for success, operate seamlessly, and deliver tangible value.

As we continue to grow, we’re committed to maintaining the ‘boutique’ feel of our consultancy, with our core values at the heart of everything we do.

Find Our Nearest Office

With professional hubs located at both Gorselands Close in West Byfleet and Oxford Gardens in London, HR Surgery is perfectly positioned to support businesses throughout Surrey, the capital, and the wider UK.

 

Our reach as a specialist outsourced HR consultancy allows us to provide on-site and remote assistance across a broad regional network. In London, we are active in Kensington, Hammersmith, Clapham, Battersea, Waterloo, and the City of London, as well as Southwark, Wimbledon, and Richmond. Simultaneously, our Surrey presence ensures dedicated strategic and operational HR support for clients in West Byfleet, Weybridge, Woking, Guildford, Esher, Cobham, and Kingston.

 

By operating from two strategic bases, HR Surgery delivers the local insight and national expertise your SME requires. Whether you are based in the heart of London or throughout Surrey, our consultants are on hand to manage your HR audits, employee relations, and compliance needs, ensuring your business remains protected and your people management is effective.

FAQs

What does The HR Surgery do?

We are a full-service HR consultancy for small and medium-sized businesses across the UK. Since 2009, we have helped employers through every stage of employment, from hiring and onboarding to performance issues, disputes and exits. Many local firms come to us when they need HR near Guildford but do not have the workload for a full-time manager. We give them the same level of support without the overhead.

Who does The HR Surgery work with?

We work with everyone from business owners taking on their first employee to established firms with up to ninety staff. Our clients come from finance, property, technology and many other sectors. Each one gets advice that reflects how their industry works.

What makes The HR Surgery different from other HR consultancies?

We get to know your business instead of advising from a distance. Our advice is practical and commercially aware, and it is built around your culture and objectives rather than a standard template. Being based in Surrey also means we understand the local employment market around Guildford.

What HR services do you offer?

We cover the full employment journey, including recruitment, performance management, disciplinary matters and staff handbooks. We also advise on HR software, pay and benefits, and the structure a growing business needs to keep its team motivated.

Do you provide HR support for small businesses?

Yes. Small and medium-sized businesses are the core of our work. Whether you need advice now and then or a fully outsourced HR function, we set up support that grows with you. For smaller employers near Guildford, that often starts with getting contracts and policies in order.

How can The HR Surgery help with recruitment?

We can run the whole hiring process for you, from writing the job description to onboarding your new starter. We focus on finding people who will fit the team and stay, which helps you avoid the cost of a bad hire.

What training and development services do you offer?

We run practical, interactive sessions on leadership, compliance and team building. We also use DiSC behavioural profiling to help colleagues understand each other’s working styles and communicate better.

Can The HR Surgery help with employment law and compliance?

Yes. We help you stay compliant with UK employment law, with clear guidance on contracts, policies, disciplinaries and redundancies. Our HR advice is designed to protect the business and be easy to put into practice. Employers in and around Guildford use it to stay ahead of changes such as the Employment Rights Act reforms.

Do you offer ongoing HR support or one-off projects?

Both. Some clients bring us in for a single project, such as an HR audit, a workplace investigation or a redundancy programme. Others keep us on retainer for ongoing advice as the business grows.

How does The HR Surgery support company culture and employee engagement?

We help you define your values and build them into everyday working life. When your people strategy supports your commercial goals, employees are more motivated and more likely to stay.

Where does The HR Surgery operate?

We support businesses across the UK from our offices in West Byfleet and London. If you need HR near Guildford, our consultants can meet you on-site or work with you remotely. We also cover nearby areas such as Woking, Godalming, Cranleigh and Farnham.