hello@hr-surgery.co.uk   |   01932 239830   Our current job vacancies
hello@hr-surgery.co.uk   |   01932 239830   Our current job vacancies
Our current
job vacancies

HR Surgery HR support services for UK businesses Having Employment Contracts and Policies in London that are tailored to your business, rather than relying on generic templates, ensures your team receives clear, relevant guidance from day one. This bespoke approach sets out roles, responsibilities, and standards explicitly, reducing misunderstandings and keeping your company fully compliant with regulations. Employment Contracts and Policies in London 5 Star Rated  ★★★★★ HR that’s practical, personal, and built around your business. Get A Free Consultation

Welcome to HR Surgery

Your UK Partner for Strategic HR and Employment Contracts and Policies

We provide a comprehensive, one-stop solution for your entire people management strategy. While we are experts at drafting robust employment contracts and policies, our work in London extends to providing strategic, operational, and tactical support for businesses across the country. As your dedicated outsourced partner, we do more than simply resolve workplace issues; our primary focus is to add tangible value, helping you reach your commercial milestones through sophisticated people management.

Established in 2009 by Liz, HR Surgery is built upon a foundation of extensive experience with major blue-chip corporations. Her founding vision was to ensure that high-level consultancy and bespoke employment contracts and policies remained accessible to the SME sector without the overheads of a full-time internal department. For our clients in London, this means receiving corporate-grade expertise tailored to a smaller business scale.

Since our inception, we have maintained steady growth, assisting organisations with everything from daily employment guidance to intricate HR projects. In 2022, Lloyd joined as Business Development Director, further strengthening our strategic and marketing reach. Together, we are committed to delivering the premium HR support that allows our clients’ businesses to flourish within London and throughout the wider UK.

01932 239830

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Employee training HR services UK

Employment Contracts and Policies in London

With employment law in a state of constant evolution, staying abreast of changes can be a significant challenge while managing daily operations. However, maintaining compliance is about more than just risk mitigation; it serves to build a culture of trust, clarity, and professional confidence throughout your entire workforce.

As a specialist provider of employment contracts and policies, we develop bespoke HR procedures and employee handbooks specifically tailored to the way your organisation functions. For our clients in London, we also supply custom offer letters, contracts of employment, and practical templates. This ensures your business remains exceptionally organised and legally protected, allowing you to focus on growth while we manage the complexities of your regulatory requirements.

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Utilising employment contracts and policies that are specifically engineered for your company’s unique requirements, rather than relying on generic templates, ensures your staff receive transparent and relevant guidance from their first day. For businesses in London, this bespoke approach allows for a precise definition of roles, responsibilities, and professional standards, which significantly reduces the risk of misunderstandings and keeps your operations fully aligned with regulatory demands.

Beyond the initial drafting phase, we offer active, hands-on assistance to help you roll out your updated employment contracts and policies. We provide expert guidance to managers in London on how to communicate these vital updates effectively to their teams. This comprehensive support ensures your organisation remains fully compliant with the most recent UK employment legislation while maintaining a positive and informed workplace culture.

HR consultancy for employment contracts and policies UK

Who we support

Strategic Employment Contracts and Policies for Long-Term Success

We are dedicated to helping our clients’ organisations flourish by ensuring their employment contracts and policies, people processes, and workplace culture are engineered for growth. For businesses in London, we ensure these elements operate seamlessly and deliver tangible commercial value. By aligning your fundamental documentation with your overarching business goals, we help establish the foundation required for a high-performing and motivated team.

As we continue to expand our reach, we remain committed to maintaining the “boutique” feel of our consultancy. This ensures that your employment contracts and policies are developed with our core values at the heart of the process. We provide the personalised, expert-led support that organisations in London need to remain fully compliant while simultaneously fostering a positive and productive employee experience.

01932 239830
HR Surgery – specialist HR consultancy for small and medium businesses UK

Bespoke Employment Contracts and Policies for Every Stage of Growth

From your very first hire to a team of ninety, we provide employment contracts and policies that are personal, responsive, and shaped around your specific business needs. We work with clients across more than 15 different sectors, from start-ups taking on their first employee to established SMEs with teams of ninety.

Whether your workforce consists of one person, twenty, or ninety, you will receive professional and efficient HR support to ensure your employment contracts and policies remain compliant and effective. Our down-to-earth approach ensures your business is protected by robust documentation as you scale.

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Our client base spans a wide array of sectors, including professional services, finance, property, healthcare, hospitality, and technology, alongside creative industries and charities. What these organisations all value is access to responsive, straightforward HR support from specialists who invest the time to understand their specific culture and goals. We deliver employment contracts and policies for businesses in London that are built around your precise requirements, deliberately moving away from the use of generic templates.

We avoid “one-size-fits-all” solutions or simple “box-ticking” exercises. Instead, we focus on building genuine relationships to ensure the employment contracts and policies we provide for your London operations are relevant, practical, and perfectly aligned with your unique way of working. This tailored approach ensures your documentation is a functional asset that supports your team and protects your business as it evolves.

HR Surgery – professional HR consultancy and outsourcing services UK

A Collaborative Approach to Employment Contracts and Policies

We are dedicated to delivering premium HR and people solutions that provide tangible value to our clients’ organisations. As part of this commitment, we ensure that your employment contracts and policies are developed through a truly collaborative process. For our clients in London, we work alongside a trusted network of professional partners whose specialist expertise perfectly complements our own, ensuring your documentation is both robust and comprehensive.

If your organisation could benefit from professionally drafted employment contracts and policies, or any of our broader strategic HR services, please get in touch. We would be pleased to discuss your specific requirements and provide the expert support your business in London needs to achieve long-term success.

Our partners include experts in:

  • Employment law: specialist legal advice for very complex disputes or highly technical situations where extra expertise is needed.
  • Health & safety: advice and training to help you meet your legal obligations and keep your workplace safe.
  • GDPR specialists: expert help with data protection, including employee subject access requests.
  • Occupational health: professional assessment and guidance on employee health, wellbeing, fitness for work, and supporting staff with disabilities or long-term health conditions.
  • Mediation: impartial support to resolve workplace disputes quickly and constructively.
  • Payroll providers, bookkeepers, and accountants: accurate, timely, and compliant financial support.
  • Outsourced CFO and finance department services: strategic financial leadership, planning, and insight without the overhead of an in-house team.
  • Employee benefits: advice on cost-effective perks such as life assurance, private health cover, and employee assistance programmes.
  • HR software: we partner with Breathe, an all-in-one HR software platform designed for SMEs, helping you streamline processes, centralise data securely, and save valuable time. HR Surgery clients benefit from an extended 1-month free trial.
  • Business coaching: tailored support to help business leaders grow, adapt, and achieve their commercial goals.
01932 239830

Mission Statement

Our mission is simple:

We’re dedicated to helping our clients’ businesses thrive by ensuring their people processes, systems, and workplace culture are designed for success, operate seamlessly, and deliver tangible value.

As we continue to grow, we’re committed to maintaining the ‘boutique’ feel of our consultancy, with our core values at the heart of everything we do.

LEARN ABOUT OUR CORE VALUES

Find Our Nearest Office

With professional hubs located at both Gorselands Close in West Byfleet and Oxford Gardens in London, HR Surgery is perfectly positioned to support businesses throughout Surrey, the capital, and the wider UK.

 

Our reach as a specialist outsourced HR consultancy allows us to provide on-site and remote assistance across a broad regional network. In London, we are active in Kensington, Hammersmith, Clapham, Battersea, Waterloo, and the City of London, as well as Southwark, Wimbledon, and Richmond. Simultaneously, our Surrey presence ensures dedicated strategic and operational HR support for clients in West Byfleet, Weybridge, Woking, Guildford, Esher, Cobham, and Kingston.

 

By operating from two strategic bases, HR Surgery delivers the local insight and national expertise your SME requires. Whether you are based in the heart of London or throughout Surrey, our consultants are on hand to manage your HR audits, employee relations, and compliance needs, ensuring your business remains protected and your people management is effective.

FAQs

What does HR Surgery do?

We operate as a comprehensive HR consultancy dedicated to supporting SMEs across the UK. Since 2009, our team has provided strategic and operational support throughout the entire employment lifecycle. For our clients requiring employment contracts and policies, we deliver bespoke documentation and day-to-day guidance in London to ensure your people strategy drives commercial success.

Who do HR Surgery work with?

We collaborate with businesses of all sizes, from start-ups making their initial hire to established SMEs with up to ninety employees. Our expertise spans numerous sectors, including finance, healthcare, and technology. If you are looking to secure your business with professional employment contracts and policies in London, we invite you to inquire about how our tailored approach can protect your assets and improve staff retention.

What makes HR Surgery different from other HR consultancies?

We act as a genuine business partner rather than a distant external provider. Our advice is practical and strictly aligned with your commercial objectives. We move away from generic templates, ensuring that all employment contracts and policies we develop for your London premises reflect your unique culture and people, ultimately increasing your operational ROI.

What HR services do you offer?

Our service suite covers everything from recruitment and performance management to disciplinaries and wellbeing. We specialise in the creation of robust employment contracts and policies, providing SMEs in London with the legal protection and structural clarity needed to scale effectively and safely.

Do you provide HR support for small businesses?

Absolutely; supporting the SME sector is the heart of our mission. Whether you need ad-hoc advice or a fully outsourced department, we provide flexible solutions that evolve with you. By implementing professional employment contracts and policies early on, your London business can establish a solid foundation for sustainable growth and increased profitability.

How can HR Surgery help with recruitment?

We manage the end-to-end hiring process, from drafting job descriptions to final onboarding. Our focus on long-term suitability helps you avoid expensive recruitment errors. For companies in London, we ensure that all new hires are integrated with clear employment contracts and policies, protecting your investment from day one.

What training and development services do you offer?

We facilitate interactive programmes ranging from leadership development to DiSC behavioural profiling. As an experienced HR business partner, we help teams across London and Surrey collaborate more effectively. Improving the skills of your workforce is a direct way to boost output; contact us to find out how our training sessions can enhance your team’s performance.

Can HR Surgery help with employment law and compliance?

Ensuring your organisation stays compliant with UK employment law is a critical part of our service. From our offices in West Byfleet and London, we provide expert guidance on redundancies, TUPE, and disciplinaries. Our outsourced HR consultancy reduces your legal risk, safeguarding your finances and allowing you to invest more into your core business activities.

Do you offer ongoing HR support or one-off projects?

We provide both long-term partnerships and project-based assistance, such as HR audits or policy overhauls. Many clients in London and Surrey choose to retain us as their ongoing HR business partner to ensure consistent results. We encourage you to inquire about which model best suits your current needs to maximise the value we bring to your organisation.

How does HR Surgery support company culture and employee engagement?

We assist in defining your company values and building an environment where staff can thrive. By aligning your people strategies with your broader business goals in London or Surrey, we create a more engaged workforce. A positive culture is proven to reduce turnover and increase productivity, significantly impacting your business ROI.

Where does HR Surgery operate?

We maintain a significant presence in London and Surrey, with strategic locations in Oxford Gardens and West Byfleet. As a specialist outsourced HR consultancy, we are also equipped to support businesses across the entire UK, providing local insight with a national reach.

How experienced is the HR Surgery team?

Our consultants are highly seasoned professionals with backgrounds across multiple industries. This breadth of experience allows us to provide commercially minded advice to clients in Surrey and London. By choosing us as your HR business partner, you gain access to high-level expertise designed to deliver a real impact on your business’s financial and operational success.