Your UK Partner for Strategic HR and Employment Contracts and Policies
We provide a comprehensive one-stop solution for all your HR requirements, from drafting robust Employment Contracts and Policies near Kensington to offering strategic, operational, and practical support for businesses across the UK. As your dedicated outsourced HR partner, we do more than simply resolve employment matters, our aim is to add tangible value, helping you achieve your business goals through effective people management.
Established in 2009 by Liz, HR Surgery draws on extensive experience with blue-chip companies. Her vision was to make expert HR consultancy, including tailored employment contracts and policies, accessible to SMEs without the expense of an in-house team.
Since then, we have grown steadily, assisting businesses with everything from day-to-day employment advice to complex HR projects. In 2022, Lloyd joined as Business Development Director, enhancing our strategic and marketing capabilities. Together, we remain committed to providing high-quality HR support that helps our clients’ businesses succeed.
EXCELLENT Based on 41 reviews Posted on Ryan McCarthy11/02/2026Trustindex verifies that the original source of the review is Google. I have worked with Liz’s team at the HR surgery for a number of years, utilising a range of services for our small business (approx 10 employees). We have used their recruitment service to support candidate screening and interviewing to successfully fill two roles. We have used their specialist led HR consultancy services to support with policy and process development, as well as for advice on employee relations matters. I have found the team to always be commercially aware and responsive. They have got to know our business well to allow them to provide tailored advice and guidance. Where we have needed more specific support the HR surgery have been excellent in connecting us with subject specialists. I would highly recommend HR surgery to other SME owners.Posted on Shuang Man15/01/2026Trustindex verifies that the original source of the review is Google. We started using HR Surgery from a year ago, they provide brilliant outsourced HR support for small businesses like ours, they are extremely responsive to queries, very approachable and professional at same time. We are happy with their services.Posted on Jan Treacher06/01/2026Trustindex verifies that the original source of the review is Google. A great refresher management training course. The content was useful and relevant, and it was delivered in a relaxed, engaging, and entertaining way, which made it really enjoyable. I came away with practical reminders and insights, and I’m looking forward to completing the rest of the course series.Posted on Sofia Bune Strandh07/10/2025Trustindex verifies that the original source of the review is Google. We have worked with Liz and her team for many years and can really recommend them. They are thorough, commercial and very easy to work with!Posted on Joanne Goldsmith06/10/2025Trustindex verifies that the original source of the review is Google. On behalf of The Concierge Department at One Traveller - we found the Soft Sales Training to be incredibly useful and informative. The training was completely tailored to our business needs, therefore we could identify with the pointers and training much more effectively. The team are utilising the pointers with their daily calls and they feel more confident in leading the conversations. We cant wait for the next one! Many thanks JoPosted on Jeremy03/10/2025Trustindex verifies that the original source of the review is Google. i have now used HR Surgery twice on both occasions they have been supportive, professional ,knowledgeable and have helped us resolve complex HR issues . On this occasion Helen Wheatley went above and beyond what I could haven hoped for and was always available for questions or guidancePosted on Eight On The River23/07/2025Trustindex verifies that the original source of the review is Google. I very much recommend HR Surgery for HR advice. Liz and her team are consummate professionals who are knowledgeable, responsive and efficient whilst also being very approachable.It's clear that they care about the service they provide and I believe that they represent great value for money. We appreciate the advice they have given us to date which always ensures that we are on the right side of current legislation. Many thanks Liz and team!Posted on Alan Perestrello02/06/2025Trustindex verifies that the original source of the review is Google. I have worked with Liz and her team at HR Surgery for over 15 years and depend on them to support us in all aspects of HR & People management. The advice is always practical and the team are proactive which is great.Posted on Nicky Taylor19/05/2025Trustindex verifies that the original source of the review is Google. We were delighted with the training sessions HR Surgery devised for our retail managers. The content was exactly what we had hoped for (if not better) and fully engaged the team. The managers were energised and enthused throughout, and will hopefully will start challenging their own capabilities and putting into practice some of their learnings around ownership and influence. Huge thanks again to Lucy for creating such excellent content tailored to our specific needs.Posted on Oliver Fletcher12/12/2024Trustindex verifies that the original source of the review is Google. We have used the HR Surgery for around a year now and are very impressed. They are professional and personable. They are brilliant at what they do and I would highly recommend.

Employment law is constantly evolving, and keeping up can be difficult while managing a business. Staying compliant isn’t just about reducing risk, it also fosters trust, clarity, and confidence across your team.
As specialists in Employment Contracts and Policies near Kensington, we create tailored HR policies, procedures, and employee handbooks that reflect the way your business operates. We also provide bespoke offer letters, contracts of employment, and practical templates to help keep your business organised and legally protected.
Having Employment Contracts and Policies near Kensington designed specifically for your company ensures your team receives clear, relevant guidance from day one. This bespoke approach defines roles, responsibilities, and standards precisely, minimising misunderstandings and supporting regulatory compliance.
Beyond drafting, we provide hands-on support to implement your new Employment Contracts and Policies near Kensington. We advise on communicating these changes effectively to your team, ensuring your business remains fully compliant with the latest UK employment legislation.

Strategic Employment Contracts and Policies for Long-Term Success
We’re dedicated to helping our clients’ businesses thrive by ensuring their employment contracts and policies, people processes, and workplace culture are designed for success, operate seamlessly, and deliver tangible value. By aligning your core documentation with your business goals, we help create a foundation for a high-performing team.
As we continue to grow, we’re committed to maintaining the ‘boutique’ feel of our consultancy, ensuring that your employment contracts and policies are developed with our core values at the heart of everything we do. We provide the personalized, expert-led support that organizations need to remain compliant while fostering a positive employee experience.

Bespoke Employment Contracts and Policies for Every Stage of Growth
From your very first hire to a team of ninety, we provide employment contracts and policies that are personal, responsive, and shaped around your specific business needs. We work with clients across more than 15 different sectors, from start-ups taking on their first employee to established SMEs with teams of ninety.
Whether your workforce consists of one person, twenty, or ninety, you will receive professional and efficient HR support to ensure your employment contracts and policies remain compliant and effective. Our down-to-earth approach ensures your business is protected by robust documentation as you scale.
Our clients span professional services, finance, property, healthcare, hospitality, technology, creative industries, charities, and more. What they all value is having responsive, straightforward HR support from people who take the time to understand their culture, their goals, and their people. We deliver employment contracts and policies that fit your specific needs, rather than using generic templates.
We don’t do ‘one-size-fits-all’ or ‘box-ticking’. Instead, we build relationships and get to know your business to provide employment contracts and policies that are relevant, practical, and perfectly aligned with how you work.

A Collaborative Approach to Employment Contracts and Policies
We are committed to delivering high-quality HR and people solutions that add genuine value to our clients’ businesses. As part of this commitment, we ensure your Employment Contracts and Policies ear Kensington are developed collaboratively, working alongside a trusted network of business partners whose expertise complements our own.
If your business would benefit from professionally drafted Employment Contracts and Policies near Kensington, or any of our strategic HR services, get in touch. We would be delighted to discuss your requirements and provide the expert support your organisation needs to thrive.
Our partners include experts in:
Our mission is simple:
We’re dedicated to helping our clients’ businesses thrive by ensuring their people processes, systems, and workplace culture are designed for success, operate seamlessly, and deliver tangible value.
As we continue to grow, we’re committed to maintaining the ‘boutique’ feel of our consultancy, with our core values at the heart of everything we do.
Find Our Nearest Office
We are a one-stop solution for all your HR needs, providing strategic, operational, and tactical support to businesses across the UK
FAQs
HR Surgery is a full-service HR consultancy supporting SMEs across the UK. Since 2009, we have provided strategic, operational, and day-to-day HR support across the entire employment lifecycle, from recruitment and onboarding to employee relations, training, and organisational development.
We work with businesses of all sizes, from start-ups hiring their first employee to established SMEs with teams of up to ninety. Our clients span a wide range of sectors including professional services, finance, property, healthcare, hospitality, and technology.
We operate as a true HR business partner rather than an external provider. Our advice is tailored, practical, and aligned to your business goals. We avoid generic templates and instead focus on delivering solutions that reflect your culture, people, and commercial objectives.
Our services cover the full employment lifecycle, including recruitment, employment contracts, onboarding, performance management, disciplinaries and grievances, staff handbooks, benefits and reward, wellbeing, company culture, and HR software support.
Yes, supporting SMEs is at the core of what we do. Whether you need occasional advice or a fully outsourced HR function, we provide flexible support designed to grow with your business.
We manage the recruitment process end-to-end, including job descriptions, candidate screening, interviews, and onboarding. Our approach focuses on long-term fit, helping you avoid costly hiring mistakes and build stronger, more effective teams.
We deliver practical, interactive training programmes including leadership development, compliance training, team-building workshops, and personal development sessions. We also offer DiSC behavioural profiling to improve communication and collaboration within teams.
Yes, we ensure your business remains compliant with UK employment law. We provide guidance on contracts, policies, disciplinaries, redundancies, TUPE transfers, and wider HR processes, reducing risk while maintaining practical, business-focused solutions.
We offer both. Some clients work with us on specific projects such as HR audits or policy updates, while others retain us as their ongoing HR partner for continuous support and advice.
We help define and embed company values, improve employee engagement, and build positive workplace cultures. Our approach focuses on aligning people strategies with business goals to create environments where employees can perform at their best.
We support businesses across the UK, with a strong presence in London, Surrey, and the surrounding areas.
Our team consists of experienced HR professionals with a strong background across multiple industries. This allows us to provide commercially aware, practical advice that delivers real business impact.
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