We offer a holistic, end-to-end solution for your organisation’s people management needs. While our consultants are specialists in producing high-quality employment contracts and policies, our commitment to businesses in Kensington includes providing expert strategic, operational, and tactical guidance. As your outsourced partner, we go beyond simple problem-solving; our mission is to deliver measurable value and support you in hitting your commercial targets through intelligent workforce management.
Founded in 2009 by Liz, HR Surgery leverages deep-seated experience gained within major blue-chip environments. Her goal was to ensure that bespoke employment contracts and policies and expert consultancy remained within reach for the SME community, removing the need for an expensive internal HR department. For our partners in Kensington, this translates to receiving elite, corporate-standard expertise that is perfectly scaled for smaller enterprises.
EXCELLENT Based on 41 reviews Posted on Ryan McCarthy11/02/2026Trustindex verifies that the original source of the review is Google. I have worked with Liz’s team at the HR surgery for a number of years, utilising a range of services for our small business (approx 10 employees). We have used their recruitment service to support candidate screening and interviewing to successfully fill two roles. We have used their specialist led HR consultancy services to support with policy and process development, as well as for advice on employee relations matters. I have found the team to always be commercially aware and responsive. They have got to know our business well to allow them to provide tailored advice and guidance. Where we have needed more specific support the HR surgery have been excellent in connecting us with subject specialists. I would highly recommend HR surgery to other SME owners.Posted on Shuang Man15/01/2026Trustindex verifies that the original source of the review is Google. We started using HR Surgery from a year ago, they provide brilliant outsourced HR support for small businesses like ours, they are extremely responsive to queries, very approachable and professional at same time. We are happy with their services.Posted on Jan Treacher06/01/2026Trustindex verifies that the original source of the review is Google. A great refresher management training course. The content was useful and relevant, and it was delivered in a relaxed, engaging, and entertaining way, which made it really enjoyable. I came away with practical reminders and insights, and I’m looking forward to completing the rest of the course series.Posted on Sofia Bune Strandh07/10/2025Trustindex verifies that the original source of the review is Google. We have worked with Liz and her team for many years and can really recommend them. They are thorough, commercial and very easy to work with!Posted on Joanne Goldsmith06/10/2025Trustindex verifies that the original source of the review is Google. On behalf of The Concierge Department at One Traveller - we found the Soft Sales Training to be incredibly useful and informative. The training was completely tailored to our business needs, therefore we could identify with the pointers and training much more effectively. The team are utilising the pointers with their daily calls and they feel more confident in leading the conversations. We cant wait for the next one! Many thanks JoPosted on Jeremy03/10/2025Trustindex verifies that the original source of the review is Google. i have now used HR Surgery twice on both occasions they have been supportive, professional ,knowledgeable and have helped us resolve complex HR issues . On this occasion Helen Wheatley went above and beyond what I could haven hoped for and was always available for questions or guidancePosted on Eight On The River23/07/2025Trustindex verifies that the original source of the review is Google. I very much recommend HR Surgery for HR advice. Liz and her team are consummate professionals who are knowledgeable, responsive and efficient whilst also being very approachable.It's clear that they care about the service they provide and I believe that they represent great value for money. We appreciate the advice they have given us to date which always ensures that we are on the right side of current legislation. Many thanks Liz and team!Posted on Alan Perestrello02/06/2025Trustindex verifies that the original source of the review is Google. I have worked with Liz and her team at HR Surgery for over 15 years and depend on them to support us in all aspects of HR & People management. The advice is always practical and the team are proactive which is great.Posted on Nicky Taylor19/05/2025Trustindex verifies that the original source of the review is Google. We were delighted with the training sessions HR Surgery devised for our retail managers. The content was exactly what we had hoped for (if not better) and fully engaged the team. The managers were energised and enthused throughout, and will hopefully will start challenging their own capabilities and putting into practice some of their learnings around ownership and influence. Huge thanks again to Lucy for creating such excellent content tailored to our specific needs.Posted on Oliver Fletcher12/12/2024Trustindex verifies that the original source of the review is Google. We have used the HR Surgery for around a year now and are very impressed. They are professional and personable. They are brilliant at what they do and I would highly recommend.

In an era where employment legislation is in a constant state of flux, keeping pace can be a daunting task for any business owner. However, remaining compliant is about more than just avoiding litigation; it is a vital tool for establishing a culture of integrity and professional clarity for your staff.
As a dedicated provider of employment contracts and policies, we create custom HR frameworks and employee handbooks that truly mirror your company’s operational style. For organisations based in Kensington, we also supply personalised offer letters, service agreements, and practical templates. This keeps your business legally sound and highly organised, freeing you to focus on expansion while we navigate the complexities of UK regulation.
Having Employment Contracts and Policies near Kensington designed specifically for your company ensures your team receives clear, relevant guidance from day one. This bespoke approach defines roles, responsibilities, and standards precisely, minimising misunderstandings and supporting regulatory compliance.
Beyond drafting, we provide hands-on support to implement your new Employment Contracts and Policies near Kensington. We advise on communicating these changes effectively to your team, ensuring your business remains fully compliant with the latest UK employment legislation.

We are passionate about helping our clients’ businesses thrive by ensuring their employment contracts and policies, internal processes, and workplace culture are built for success. For companies in Kensington, we ensure these vital elements function flawlessly and contribute to your overall profitability. By syncing your core documentation with your long-term vision, we help you build a resilient, high-performing team.
As our consultancy grows, we remain dedicated to our “boutique” service model. This ensures that every set of employment contracts and policies we develop is crafted with our signature personal touch. We provide the expert-led, tailored support that businesses in Kensington require to remain protected while fostering an exceptional employee experience.

Whether you are taking on your first team member or managing a workforce of ninety, we provide employment contracts and policies that are responsive and built around your unique needs. We support clients in Kensington across a vast array of industries, from ambitious start-ups to established SMEs.
Regardless of your head-count, you will receive efficient, professional HR guidance to ensure your employment contracts and policies remain legally robust. Our straightforward approach ensures that your business in Kensington is shielded by solid documentation as you scale your operations.

We are committed to delivering top-tier HR solutions that provide a genuine return on investment. As part of this, we ensure your employment contracts and policies in Kensington are produced via a collaborative method, often working with a network of trusted professional partners to ensure every detail is covered.
If your firm requires expertly drafted employment contracts and policies, or any of our wider HR consultancy services, please reach out. We would be delighted to discuss how we can support your business in Kensington and help your organisation reach its full potential.
Our partners include experts in:
Our mission is simple:
We’re dedicated to helping our clients’ businesses thrive by ensuring their people processes, systems, and workplace culture are designed for success, operate seamlessly, and deliver tangible value.
As we continue to grow, we’re committed to maintaining the ‘boutique’ feel of our consultancy, with our core values at the heart of everything we do.
Find Our Nearest Office
With professional hubs located at both Gorselands Close in West Byfleet and Oxford Gardens in London, HR Surgery is perfectly positioned to support businesses throughout Surrey, the capital, and the wider UK.
Our reach as a specialist outsourced HR consultancy allows us to provide on-site and remote assistance across a broad regional network. In London, we are active in Kensington, Hammersmith, Clapham, Battersea, Waterloo, and the City of London, as well as Southwark, Wimbledon, and Richmond. Simultaneously, our Surrey presence ensures dedicated strategic and operational HR support for clients in West Byfleet, Weybridge, Woking, Guildford, Esher, Cobham, and Kingston.
By operating from two strategic bases, HR Surgery delivers the local insight and national expertise your SME requires. Whether you are based in the heart of London or throughout Surrey, our consultants are on hand to manage your HR audits, employee relations, and compliance needs, ensuring your business remains protected and your people management is effective.
FAQs
We are a comprehensive HR consultancy that empowers the SME sector across the UK. Since 2009, we have delivered strategic and operational guidance throughout the employment lifecycle. For those seeking expert employment contracts and policies, we provide the specialist documentation and bespoke advice required for businesses in Kensington to thrive.
Our team collaborates with organisations of all scales, from entrepreneurs making their initial hire to established SMEs with up to ninety staff. Our clients include firms in finance, property, and technology. If you require robust employment contracts and policies for your team in Kensington, we invite you to inquire about how our tailored approach can safeguard your business.
We function as an integrated business partner rather than a detached service provider. Our advice is practical and strictly aligned with your commercial goals. By moving away from generic templates and crafting employment contracts and policies that fit the unique culture of your Kensington business, we ensure your HR strategy drives a real return on investment.
Our expertise covers the entire lifecycle of employment. As your strategic HR partner, we manage everything from contracts and onboarding to performance management and company culture. For businesses in London and the Surrey region, we provide the high-level support needed to reduce administrative burdens and allow you to focus on growth and profitability.
Yes, providing expert guidance to SMEs is the foundation of our practice. Whether your business is based in West Byfleet or the heart of London, we offer flexible outsourced HR consultancy that scales alongside your growth. We recommend getting in touch to discuss how our flexible support models can protect your business while driving efficiency.
We oversee the end-to-end hiring process to ensure you find the right long-term fit for your team. By handling everything from job descriptions to onboarding in Kensington, we help you avoid expensive recruitment errors. Pairing the right talent with clear employment contracts and policies is a proven way to enhance your business ROI.
We facilitate interactive programmes ranging from leadership development to DiSC behavioural profiling. As an experienced HR business partner, we help teams across London and Surrey collaborate more effectively. Improving the skills of your workforce is a direct way to boost output; contact us to find out how our training sessions can enhance your team’s performance.
Certainly. We ensure your organisation stays fully compliant with UK legislation, offering guidance on TUPE, redundancies, and workplace disputes. As specialists in employment contracts and policies, we ensure your business in Kensington is protected from legal risk, allowing you to focus on your core commercial activities.
We provide both long-term partnerships and project-based assistance, such as HR audits or policy overhauls. Many clients in London and Surrey choose to retain us as their ongoing HR business partner to ensure consistent results. We encourage you to inquire about which model best suits your current needs to maximise the value we bring to your organisation.
We assist in defining your company values and building an environment where staff can thrive. By aligning your people strategies with your broader business goals in London or Surrey, we create a more engaged workforce. A positive culture is proven to reduce turnover and increase productivity, significantly impacting your business ROI.
While we support organisations across the entire UK, we maintain a very strong presence in Surrey and the capital. If you require specialist employment contracts and policies, our consultants are readily available to assist your business throughout Kensington and the neighbouring boroughs.
Our consultants are highly seasoned professionals with backgrounds across multiple industries. This breadth of experience allows us to provide commercially minded advice to clients in Surrey and London. By choosing us as your HR business partner, you gain access to high-level expertise designed to deliver a real impact on your business’s financial and operational success.
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