By

Eleanor Phelan
One of the questions we are asked most often at HR Surgery is, “How can I help my team work together more effectively?” Strong collaboration is at the heart of a healthy workplace culture, yet it doesn’t always happen by accident. It needs clarity, consistency and leadership.  Here are some of the most effective ways...
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An HR audit is one of the most valuable steps an organisation can take to strengthen its people practices, reduce risk, and build a sustainable HR strategy. At HR Surgery, we carry out comprehensive audits that examine both your strategic approach to HR and the day-to-day operational processes that support your employees and managers. What...
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After months of speculation and confusion, the UK Government has officially scrapped plans for a “day-one right to claim unfair dismissal.”  Instead, ministers have confirmed a reduced six-month qualifying period – a major shift from the current two years, but far more manageable than the original proposal.  For many small and medium-sized employers, this U-turn...
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This is a question we are often asked, and it is one that many organisations, and employees, are understandably unsure about. Both grievances and whistleblowing involve raising concerns, but the nature of those concerns, the intention behind them, and the processes that follow are very different. Understanding this distinction is essential for employers who want...
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HR Services and HR Support in Islington Team Meeting
Strengthening Compliance and Culture Through Expert HR Audits For organisations operating in London, staying compliant with UK employment law while managing a growing workforce can feel like a constant challenge. That’s why many employers are now turning to HR audits—structured, professional reviews of HR practices, policies, and documentation. A comprehensive HR audit reveals gaps, risks,...
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Workplace mediation London team communication support
Creating Harmony in the Workplace with Professional Mediation Workplace disputes can escalate quickly without the right intervention. Whether it’s a breakdown in communication between colleagues, unresolved tension between managers and team members, or interpersonal issues affecting productivity, workplace mediation offers a structured, impartial process to resolve conflict effectively. For businesses in London, where teams are...
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In today’s fast-paced and constantly changing working environment, leaders and managers are expected to navigate complex challenges while inspiring teams, maintaining wellbeing, and delivering results. This can feel both rewarding and overwhelming. Many leaders find themselves pulled in multiple directions, unsure of how to prioritise, or facing barriers that prevent them from performing at their...
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Even in the most collaborative and well-functioning teams, differences in working styles, communication preferences, and personal perspectives can occasionally lead to misunderstandings or conflict. Most disagreements are resolved informally, but sometimes tensions escalate and become difficult to manage internally. When this happens, organisations are increasingly turning to workplace mediation as a proactive and effective way to resolve...
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It’s that time of year again – twinkly lights, Secret Santa debates, and the annual office Christmas party. It’s a brilliant opportunity to celebrate the year’s hard work, build connection, and have a bit of fun together. But for employers, it can also bring some tricky HR moments (think alcohol-fuelled brawls, complaints of harassment, or...
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Every generation brings its own perspective to the workplace, shaped by the social, economic, and technological landscape in which it grew up. For employers, understanding these perspectives is key to attracting, engaging, and retaining talent.  Generation Z refers to those born between 1997 and 2012, while Millennials were born between 1981 and 1996. Together, these...
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