No matter how well a team works together, there are inevitably times when differences in opinions can lead to misunderstandings and conflict. Although most problems can be resolved informally, some disagreements can escalate and become tricky to manage.
We recognise that in some cases going straight into a formal grievance process is not always the best option. More and more, our clients are choosing mediation as a proactive way to resolve issues before they escalate.
Mediation is a voluntary process in which an independent third party helps two or more people in dispute to work toward a mutual agreement.
Our trained mediators help reduce misunderstandings and defuse conflict before it causes lasting disruption. They guide the resolution process, clarifying the issues and helping everyone involved explore constructive options for resolution and forward-looking solutions.
Mediation can be particularly helpful in situations such as:
WhatsApp us