The HR Surgery is an HR Consultancy based in Surrey which provides practical solutions to HR and employment law problems for start-up, small and medium sized businesses, predominantly in Surrey and the surrounding areas.
We pride ourselves on offering a bespoke, quality, personal service which is tailored to our client’s needs. Our approach is no-nonsense, commercially-minded and jargon-free.
Are you a small business considering taking on employees for the first time? Or do you manage a slightly larger business with no internal Human Resources function.
Ensure you are using effective and legal practices and processes from the outset. The HR Surgery can become your internal HR Consultant and can help you avoid costly employment errors.
If you are dealing with ’employment headaches’ let Surrey based HR Consultancy The HR Surgery support you. We’ll help you carry out your responsibilities as an employer professionally and legally, making sure your employees are fit and motivated to help make your company a success.
While we can work with you on an initial trial Pay-As-You-Go basis, our clients generally buy blocks of time in advance, usually 10, 20 or 40 hours which can be used as you wish, whether it be for telephone advice, letter writing, production of documents or on-site attendance at meetings etc. This means you get what you pay for – and only pay for what you need.
We do not tie our customers into long, unwieldy contracts – you can use us whenever you need to without restrictive time constraints. Once the block of time has been used we ask whether you would like to buy another one, if you want to wait or if you don’t need any more for now – that’s fine, there is no obligation to purchase any further time.
“APL Media has been working with Liz at the HR Surgery for over five years. She has been invaluable in her practical and well thought out advice on a whole range of HR matters including hiring and firing, staff conflicts, capability processes, maternity and paternity leave, operations manuals, employment contracts and so much more. She is always at the end of the phone for a quick consultation and has become a very important part of our team.”
"I cannot recommend Liz at the HR surgery highly enough. With the recent acquisition of another Veterinary Practice I needed someone to guide me through a number of employment and staffing issues. Liz couldn't have been more helpful and understanding as my experience in HR matters was severely lacking. It was a huge relief that Liz led us through a number of problems we encountered without too much trouble and we are so grateful for her wealth of knowledge, and experience and above all her total professionalism. As a small business owner I am so grateful to Liz for helping us through the mine field that is HR. Without her input and patience we would have ended up with a number of problems I wouldn't have known how to resolve which would have cost me valuable time and money."
“The HR Surgery have helped us mange the most important part of our business: our people. We rely on Liz and her team to provide us with the structure and processes that are now essential in growing our business. Without them, I honestly think I would have had more sleepless nights worrying about things I did not understand. Liz makes it easy to understand; is proactive and very experienced. I no longer worry about HR. It's now a competency in our business."
"During the past few years Liz has provided excellent guidance within the many facets of HR. Liz guides us through all aspects, especially giving advice within legislation and contractual requirements that fully compliment Company policy and procedure. Liz has a professional approach delivered in a friendly and approachable manner and truly is a pleasure to work with."
"It's been a pleasure to work with The HR Surgery over the past 5 years. The Company supports all our HR requirements including, general advice; keeping Light IQ compliant with the latest employment legislation; reviewing, supporting and developing our team; and keeping our HR policies and documentation up to date. The HR Surgery is an important part of our successful team, giving the Directors time and confidence to focus on developing the Company."
"We have frequently called on Liz for HR advice over the past few years and have always been very happy with the service that her Company provides; Whether it is for help with drawing up contracts, setting staff objectives, structuring appraisal meetings, resolving disputes or advising us on employment law, it is good to know Liz is there when we need her – but without having to incur the cost of a full-time HR manager."
"Liz provides HR support on a retained basis to Colchester Global Investors, an Investment Management Company based in Savile Row, London. Liz attends our offices one day each week and has worked with Colchester for a number of years supporting the management team as the company has grown. Liz works with the senior team on a range of issues. This has included: the development and refinement of HR policies in response to the needs of the company, developing legislation and good practice; designing and implementing staff appraisal and objective setting processes; drafting employee handbooks; providing support with disciplinary and grievance situations; the recruitment and selection of key employees and assistance with re-structures and changes in staffing levels. A pleasure to work with Liz provides calm, measured advice and support working flexibly to deal with a wide range of HR matters."
"Liz has advised Abbey Support Ltd for a number of years and has helped us deal with tricky, unexpected people situations. Having practical and expert advice available when you need it takes the strain out of HR headaches. We have referred Liz to some of our clients and the feedback has been excellent so we have no hesitation in recommending her services."
"As a Private Health Club with no head office, keeping on top of employment law and issuing contracts of employment, writing the employee handbook and handling all employment issues was a major headache for the Club. Employment legislation changes constantly and making mistakes in this area is not only bad for morale but can also be very costly to a business. Working with Liz and the HR Surgery has been an absolute godsend. Buying the time in bundles allows total freedom in terms of cost management and allows us to plan flexibility into this area. Liz is a consummate professional and is always quick to respond to our needs. I have no hesitation in recommending the HR Surgery. "
"Liz has an informal, friendly yet professional style. She adapted very quickly to a new environment and was popular with HR colleagues and managers alike."
"We are an established Architecture and Planning Practice based in Parsons Green. For the last 18 months The HR Surgery has provided us with HR advice and support on a number of people-related issues in addition to reviewing and amending our contract of employment and Company policies and procedures which had become out of date. Liz provides clear, timely and structured HR advice. She is a dedicated professional and a pleasure to work with."
"We are an independent town planning consultancy based in Fulham. Over the past few years we have used The HR Surgery to provide us with guidance in a number of areas. This has included the drafting of employment contracts, advice on performance management and re-structuring situations. We have always been happy with Liz’s assistance and attention to detail. She responds promptly and is clear and concise in her approach."